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Testimonials

I would like to thank all my valued stakeholders for entrusting me to ‘join hands’ with them in achieving their personal or organisational objectives.

Nazem Tayara

Regional Sales Director • 
Elsewedy Electric
I met Nicole in 2013 when I attended a series of training workshops that she conducted for my organisation in Oman. 9 years later (2022), I appointed Nicole as my personal Online Executive Coach. Nicole is a level-headed and experienced professional and I have immense respect for her work ethic and vast experience in people-centric, executive development.
2022
 • Tanzania

Faizan Ahmad

Senior Underwriting Executive • 
TAWUNIYA
I attended a two day workshop on "Personal Effectiveness, Customer Centricity, Stress Management and Embracing Change". Nicole is an amazing trainer with lots of energy. Her way of describing and presenting was amazing. She is always positive, friendly and supportive. I really enjoyed my workshop.
2022
 • The Kingdom of Saudi Arabia

Halim Mahboub

Executive Producer - Creative at Al Jazeera Media Network • 
Al Jazeera Media Network
Nicole Smart conducted a 3 day workshop on Emotional Intelligence to my organisation: Al Jazeera Media Network. I thoroughly enjoyed Nicole's manner of communicating and her extensive knowledge on Emotional Intelligence for Leadership and Management Development. I fully recommend Nicole to any executive or organisation seeking growth and development support.
2022
 • Doha, Qatar

Hajar Alharbi

MIS Manager • 
Arab National Bank
Nicole is the ultimate corporate trainer. I had the pleasure to be trained by her. She will prepare you and bring out the best leader in you. Her coaching method is extraordinary and from the first session I realised she is exactly what I have been looking for in an executive leadership coach. She’s very passionate about what’s she’s doing.
2022
 • The Kingdom of Saudi Arabia

Lidija Koleva Janeva

Instructional Design Specialist- Leadership and Behavioural Academy • 
Leoron Professional Development Institute
It was a pleasure meeting her in person and attending her Emotional Intelligence workshop. This interactive workshop illustrated the variety of emotional needs across our workforce, increased self-awareness, and provided me with instruments for personal growth. Nicole is a true inspiration. I appreciate you so much and I learn so much from you every time we talk. Your deep reflection, your nuance and brilliance are so inspiring. Thank you for being an amazing trainer and coach, for pushing my thinking and for inspiring me to me grow. You go above and beyond.
2022
 • Skopje, Northern Macedonia

Ivi Gruevska

Head of Business Unit • 
Leoron Professional Development Institute
Inspiring, charismatic and always enthusiastic to step forward and offer support. This is Nicole, a professional with so many qualities a person can look up. As a coach and trainer, she brings so much value with her knowledge, energy and delivery style. I`ve had the pleasure to work with Nicole on a project where she was the trainer and her efforts were so positively marked up by the client. It gives such a comfort to have her on any project. I also had the pleasure to have her as my own coach and trainer in the topic of Emotional Intelligence and she keeps inspiring me with her perspectives, ideas shared and ways to provoke thought and make you learn.
2022
 • Skopje, Northern Macedonia

Khalid Abdulaziz Al-Ali

Deputy Senior Manager • 
Dubai Electricity and Water Authority
I work in Dubai Electricity and Water Authority. We had a full course on Emotional Intelligence, Presentation Etiquette and Coaching with Nicole. Honestly, it was the most engaging training I have ever had in the 13 years of my career. Nicole is very engaging, well-rounded and knows how to dig deep into a person to bring out skills I didn't even know I had. To think this was virtual and it was this engaging says a lot about Nicole's skills in delivering. Hoping to see you again very soon inshallah.
2021-2022
 • Dubai, United Arab Emirates

Kunal Parikh

Manager • 
PACKT
I have had the pleasure to attend the 7 weeks Executive Coaching Programme by Nicole Smart. Nicole is an excellent trainer and she has a very professional approach to her training. Her course is well structured and she provides actionable feedback that gives stunning results in the workplace. After her training, my communication and presentation skills have improved dramatically and I have got great feedback from my peers. I highly recommend her training to anyone who wants to improve their communication and grow in leadership roles.
2021-2022
 • India and United Kingdom

Mahmoud Assaad

Dubai Electricity and Water Authority
If someone asks me about the best executive coach, I will not hesitate to recommend Nicole Smart. As a professional, Nicole is excellent. As a human, she is true. As a leader, she is real. As a friend, Nicole is rare. Nicole has an innate talent as a global inspirational leader in the executive coaching arena. She encourages others with her thoughtful questions to unleash their potentials and discover their strengths to face their challenges and threats with wisdom and bravery. Regardless of the differences between team members coming from different countries, in almost two and half months, Nicole has been able to unite the hearts and heads towards one vision "Become Better". Nicole succeeded impressively in transforming coachees into executive coaches ready to coach others professionally. The beauty about Nicole is that she coaches others elegantly and diligently in a very agile manner. Nicole's kindness and greatness are indescribable. Nicole was born to coach and lead. Nicole taught me how to see, hear, and think things differently. So, THANK YOU Nicole Smart. Live long and strong, Healthy, and Happy
2021-2022
 • Dubai, United Arab Emirates

Alicia Wooding

Head of Learning and Development • 
Packt
Nicole is a standout trainer, a real treasure chest of information, and a powerhouse of energy. I was a delegate on her Voice Coaching training course and found the sessions engaging and informative. Nicole's ability to keep a team of people active and enthusiastic for half-day training sessions is impressive. We will all miss the practical exercises that pushed us out of our comfort zone and got us laughing. I highly recommend Nicole for Professional Voice Coaching and Communication training.
2021
 • United Kingdom

Rola Aboumoghesab

Library Assistant • 
Qatar National Library
I have taken many trainings with many professional trainers throughout my journey, but Nicole was a unique one to work with. She helped me understand how to get rid of tensions, fears and negative thoughts and many other things. Her work ethics are pristine, and she is easily adjustable to a given situation. Her ability to go out of her way to help others she made her stand out. Thanks a lot, You made the training smooth and more comfortable. I really loved it and i really enjoyed it. YOU ARE A GREAT TRAINER ❤
2021
 • Doha, Qatar

Yuvraj Randhawa

Founder • 
India Manpower International
United Nations Institute for Training and Research (UNITAR) - (Division for Multilateral Diplomacy). Workshop on Leadership Skills 2019, Geneva, Switzerland: I had the privilege of working with Nicole during a Leadership Skills workshop, which was held at the Division of Multilateral Diplomacy at the United Nations Institute for Training and Research in Geneva, Switzerland. Participants involved diplomats and senior executives representing various countries across the world. Nicole, emphasized on the importance of effective communication skills, techniques and strategies to practice strong leadership in times of crisis and decision making. She understands what is required for team members to be successful in their careers. On the second day of the workshop she focused on the power of perception, human psychology, emotional intelligence and self-awareness in enhancing self-development and relationships with people in our professional and personal lives. Nicole is a highly engaging and insightful leader who fosters collaborative and meaningful conversations amongst the group. She is a dedicated trainer, who is passionate when it comes to coaching others. Her level of enthusiasm coupled with her professionalism and trustworthiness contributes to her ability to be the best in the corporate world.
2021

Dean Cannarozzi

Head of Sika Global Business School • 
Sika Global Business School at Sika AG
Nicole is a true professional who is a keen observer of human behavior and what it takes to sharpen one’s communication skills, social and emotional intelligence. Her background is much more extensive than this, but you can be assured that she has the ability to help individuals and many aspects of the human potential in your organization.
2021
 • Switzerland

Sonia Seekunto

Al Jazeera Media Network-United Kingdom
I was lucky enough to attend Nicole’s Effective Teamwork course through our company and it completely blew away all my preconceptions of what a corporate course would entail. Despite the limitations that the pandemic has presented us with, in particular, having to do these courses online, Nicole was warm, engaging, dynamic, inclusive and empathetic. She conveyed difficult concepts in an accessible way that crossed cultures. Nicole also ensured that she was informative and inclusive, whilst presenting a course that was relevant to all. I would happily attend any courses that Nicole hosts in the future, in my view she’s absolutely brilliant at what she does.
2021
 • London, United Kingdom

Anneline Lewis

South African Sports Coaching Association (SASCA)
Nicole Smart facilitated a workshop for High Performance Sports Coaching on Emotional Intelligence. Her facilitation of the workshop was professional and interactive. The outcomes were purposeful and created insight: - Explore and understand the 4 quadrants of Dr. Daniel Goleman’s: Emotional Intelligence - Understand the Power of Perception and Personal self-awareness using Emotional Intelligence - Become more conscious of our own behaviour and how it affects the response in other people - Identify and explore Judith Glaser’s: Conversational Intelligence- Neuroscientific Leadership The assessment of the outcomes ensured that learning took place and created opportunity for myself to look at my goals of improving my personal emotional intelligence. Thank you for the opportunity to grow myself and transfer my knowledge to my workspace to build a sustainable future in Sports Coaching.
2021
 • South Africa

Silvia Vacchi

Training Assistant • 
United Nations Institute for Training and Research
I have had the pleasure to work directly with Nicole on at least four separate occasions, and she has always demonstrated high professionalism and knowledge in her field. She is serious and committed, as well as eager to go above and beyond to meet her clients' requests. I would wholeheartedly recommend working with her.
2021
 • Geneva, Switzerland

Augustin Mukini

Asset Integrity and Reliability Manager • 
(In the Mining Industry)
I employed Nicole Smart as my online executive coach in 2019 and she has guided me to management excellence ever since. Nicole is professional, informed, experienced and highly skilled in crafting a professional relationship that allows for transparency and growth. I highly recommend Nicole Smart to any executive or organization wanting to develop their management, leadership, and business acumen competencies.
2021
 • The Democratic Republic of the Congo

Ntisika Naidoo

Final Year Student • 
The University Of The Witwatersrand
I had the privilege of attending a seminar in which Nicole discussed "Emotional Intelligence for Leadership Development and Workplace Excellence" at Wits University in 2021. Nicole was eloquent in her delivery and the content of her presentation was enriching. As a final year student about to venture into the professional space in a few months, I feel that I have been equipped with the confidence and skill necessary to navigate interpersonal relationships in the workplace and with my peers. The importance of developing emotional intelligence is often underrated, but those seeking to empower themselves in this regard could not go wrong by enlisting Nicole's vast experience and expertise.
2021
 • South Africa

Kgomotso Mamello Motshidi

Chief Commercial Officer • 
Crystal Partners
Nicole is a well rounded experienced professional with extensive experience. She is very passionate about changing the landscape of any organisation and its leaders. She is nuanced and has worked in diverse locations and cultural environments. Her global experience positions her to provide input that provides long lasting impact. Nicole is a well rounded experienced professional with extensive experience. She is very passionate about changing the landscape of any organisation and its leaders. She is nuanced and has worked in diverse locations and cultural environments. Her global experience positions her to provide input that provides long lasting impact.
2021
 • South Africa

Waleed Almoajil

Head of Islamic Banking • 
Arab National Bank
I’ve just attended a 2 day training course of “Coaching & Mentoring for Leaders” with one of the best trainers in this subject: “Nicole Smart”. It was such an amazing course and one of the best I’ve ever had. I strongly recommend it. Thank you so much Nicole. You are an expert in your field.
2021
 • The Kingdom of Saudi Arabia

Moayad Alghamdi

OJT • 
GOSI
Nicole is one of the best and most skilled trainers I have ever worked with. She mentored me during my On The Job training programme, which helped a lot in understanding professional work environment and I’m sure it will help me more in the future. She is patient, generous and always motivated and she keeps the team motivated too. If you’re looking for a critical skills trainer and motivational speaker – you’ve arrived.
2020
 • Saudi Arabia

Steven Edwards, PhD

Nicole is an exceptional trainer and facilitator who expertise in leadership development emotional intelligence and strategic thinking is second to none. Her ability to engage participants in authentic and true value added experiences, is exceptional. Those who attend her sessions will leave with skills and concepts that they can immediately apply in their professional setting.
2020
 • United States of America

Andrew Farrer

Financial Markets Training Consultant • 
ICAP Training Solutions
Nicole delivered a professional interactive webinar on Emotional Intelligence for Crisis Management in the early months of the lockdown while we were all just coming to terms with online classes. She engaged the audience of 120 participants and delivered the topic in an effective manner that everyone could relate to. I received great feedback from regular clients who attended the webinar and look forward to many more successful projects in partnership with Nicole Smart International.
2020
 • South Africa

Jeff Blackbeard

Global Director of Sectors and Markets & Regional Director Moore Global Africa & Middle East • 
Moore Global Africa and Middle East
Nicole Smart is a highly engaged professional who has demonstrated the ability to operate effectively over this challenging period. Nicole is a highly inclusive communicator and is attuned to the business needs of today. Her mission to empower people across time zones, complex organisations is inspirational and so necessary for the future of work.
2020
 • Global- Africa & Middle East

Joao Gomes

Acquisitions Strategy for Asia Pacific • 
Google
Nicole is an outstanding executive & team coach. My entire Google team in Asia Pacific (over 50 people in more than 5 locations) attended a Stakeholder Management & Emotional Intelligence course crafted specifically to our team with the guidance and support of Nicole Smart on behalf of Kaleidoskope Pte Ltd, Singapore. I am amazed by Nicole's outstanding curriculum, well researched content and vast experience in public speaking, coaching and workshop facilitation. Our team has rated her session amongst our 5% top percentile and I have no reservations in recommending her services.
2020
 • Asia Pacific

Hwee Ching Ho

Director • 
Kaleidoskope Pte Ltd
Kaleidoskope Pte Ltd collaborated with Nicole on a virtual leadership conference in Singapore with our client, an international engineering and technology company. Nicole was outstanding! The participants were engaged, interested and questions and reflections were coming so fast we could barely catch up. We look forward to partnering with her in future collaborations! :)
2020
 • Singapore

Elizaveta Akifyeva

Department of Safeguards, Support Programme Coordination • 
International Atomic Energy Agency (IAEA)
I had the great opportunity and privilege to attend Nicole’s sessions during my International Master Studies, within the framework of UNITAR (The United Nations Institute for Training and Research) learning modules in Moscow, Russia. Nicole is one of the most efficient, inspiring and motivating coaches I’ve ever met in my life! Her coaching methods in Leadership programmes and Emotional Intelligence modules are extremely engaging and effective, giving all participants an excellent opportunity to unleash their potential and abilities. I wholeheartedly recommend Nicole’s courses for everyone who wants to upgrade their skills and fulfil the career ambitions.
2020
 • Vienna, Austria

Steven Edwards, PhD


Nicole is an exceptional trainer and facilitator. Her expertise in leadership development, Emotional Intelligence and strategic thinking is second to none. Her ability to engage participants in authentic and true value added experiences is exceptional. Those who attend her sessions will leave with skills and concepts that they can immediately apply in their professional setting.
2020
 • Washington D.C, United States of America

Hussain Shuaz

General Manager • 
Intranet Maldives
Highly qualified and vastly experienced facilitator on various essential skill topics. Nicole facilitated Building Emotional Intelligence for Personal Success with over 20 participants which was exceptional. It was indeed a pleasure to work with Nicole and I look forward to work on more projects soon.
2020
 • Maldives

Ahmed Elhamaky

Regional Manager- Middle East, Africa and Turkey • 
Omicron Electronics
I had the pleasure to get Nicole's support in a virtual workshop to myself and my team, she is committed to the objectives and to deliver the promise! She is also very well aware of the Middle East culture and that was much appreciated.
2020
 • Bahrain

Ekaterina Nasibulina

Project Manager • 
Russia & CIS Markets в компании RUSMICE
I've had a pleasure of meeting Nicole in her capacity of the Workshop Facilitator for the United Nations Institute for Training and Research (UNITAR) module on Emotional Intelligence. Thanks to Nicole, this workshop has been one of the most productive and all-around worthwhile in my experience. Nicole is extremely knowledgeable in her expertise area, invariably professional and effective in delivering complex concepts in simple-to-digest terms. On top of that, she is also very warm and engaging, which made the experience truly interactive for our Team. In just three days with Nicole, I have gained valuable and profound insight on Emotional Intelligence, as well as very applicable self-management and team building skills.
2020
 • Moscow, Russia

Elizaveta Akifyeva

International Diplomat • 
MGIMO
I would like to express my gratitude for the amazing course that you led at MGIMO (Moscow State Institution for International relations) under the auspices of UNITAR (United Nations Institute for Training and Research). The 4 intense training days was an outstanding experience which allowed me to significantly upgrade my critical workplace and inter-personal skills.
2019
 • Russia

Yousuf El-Abbasy

Borouge
After attending the Creative Thinking and Problem Solving Techniques training with you, I just want to thank you and say that it was very beneficial to me in both career and personal life. It was very obvious that you are not only experienced and knowledgeable but also very passionate about the topic, this was greatly reflected in your delivery.
2019
 • Ruwais, United Arab Emirates

Muna Al Bulushi

I would like to thank you for the fantastic presentation on: ‘Teachers or Lifesavers? The value of using Emotional Intelligence to develop leadership and self-esteem in children. You inspired us. Thank you.
2018
 • Oman

Danny Harrison

It was nice to see you talk yesterday at the Ministry of Education Conference. Allow me to take the opportunity to commend you for the success you are making of your career. Your enthusiasm, positive nature and cheerful demeanour are infectious and lift all of those around you.
2018
 • Oman

Lawrence Chukwuma

IM Delivery Lead • 
PDO
Dear Nicole, I am writing with respect to the last training session on Advance Presentation Skills. I clearly stated my objective for attending the course and I’m satisfied that at the end of programme, I achieved that objective. I really commend your love for what you do, and your deliberate attempt to ensure that none of the course attendees are left behind. Overall the delivery of the training content was superb.
2018
 • Oman

Martin West

Regional Director • 
Kaplan Genesis
Nicole Smart was contracted to represent Kaplan Genesis at a 14-day training and mentoring programme, in Jeddah and Riyadh, Kingdom of Saudi Arabia, September. She was assigned to facilitate: Train-the-Trainer and Engagement and Mentoring for the select group of Health institute graduates under the auspices of The Ministry of Health in The Kingdom of Saudi Arabia. Nicole was professional, engaging and effectively utilised her background in Organisational Psychology, NLP and Emotional Intelligence in the respective workshops. Furthermore, Nicole’s extensive experience in the Middle East and her innate understanding of Arabic culture and norms truly enhanced her rapport development and quickly earned her credibility amongst the trainees. We highly recommend Nicole Smart for any training/coaching/ speaking engagement and we look forward to joining hands with her in our future endeavours worldwide.
2017
 • United Kingdom

Mohammed Al Kharaan

Acting Supervisor • 
PMAH
Good morning Miss Nicole, I would like to thank you for the Train-the-Trainer workshop we attended in the last two days. It was wonderful, and we enjoyed it and benefited from you so much. I do not make good conversations with others easily and I have tried to overcome this problem. You have taught me to be more confident in myself and you have given me a new challenge within myself to become a good speaker, and I promise you that I will face this challenge and prove to myself first that there is nothing impossible. Finally, Thank you for everything you did. I will never forget your kindness and if you want anything in The Kingdom of Saudi Arabia I will do whatever I can to help you.
2017
 • Saudi Arabia

Ahlam Aley Al Marjeby

DMC • 
Petroleum Development Oman (Pdo)
I’ve been on many self -improvement; Know yourself; Work-life balance workshops, but never have I ever been as inspired as I am today. This can be summarized into one name “Nicole”. She is a storm of positivity, she is just the perfect person that you need when your life seems to be stuck. I am lucky to have met her at the right time. Her workshop and one-on-one coaching thereafter, has opened many doors and possibilities for me. She showed me my potential. I have a vision because of her. Thank you Nicole. You are a godsend.
2017
 • Oman

Sabri Yahya al-Husaini

Dear Nicole, thank you for being an excellent educator, I know instructor’s like you are not easy to find. Your love of learning ignited our own curiosity and made learning much more fun. You taught us all to appreciate clarity of mind through proper form and how to pay attention to the bigger picture. I have attended several training workshops during my career, but none were as dynamic as yours and the manner in which you energetically deliver training workshops. You will never know how much your guidance has helped me and I want you to know that you have made a big difference in my life. I appreciate your time, your patience and your ability to make the course interesting. Again, thank you for sharing your gift of teaching with us.
2016
 • Oman

Saud AL Shidani

GM & COO • 
HSBC Bank
Many thanks Nicole for your excellent presentation and Leadership workshop. We thoroughly enjoyed it and our team very much benefited from it. We look forward to seeing you soon.
2016
 • Oman

S. Hemanth

Manager • 
Galfar
Dear Ms Nicole, this is to thank you once again for the wonderful two days I had during the “Presentation Skills “ training sessions. Your ability to break down our mental barriers and change our beliefs from “Cannot do it” to “Can do it” was amazing. I realised that one of the main factors which contributed to this change apart from the various tips on the Do’s and Don’ts required to be a good presenter, was because of the positive encouragement you provided to each one of us with utmost sincerity. I am therefore going to use this tool to improve the effectiveness of people I am in touch with. I intend to start this with my son. I would like to reiterate once again that you are the most dynamic trainer I have ever experienced and hope to attend more sessions with you on other topics as well.
2014
 • Oman

Hussein Daaboul

Operations Manager • 
Bin Mirza
Confident, entertaining and full of inspiration. Having had the pleasure of attending several trainings with Nicole, I can say she is an extremely professional coach. Nicole is an inspiring coach for business professionals looking to connect with their audiences as well as their teams and deliver messages with impact. She has a wonderful way of empowering while challenging individuals. Nicole accepts feedback freely and uses them to cover any gap that may occur, as well as she sees a learning opportunity in any incident that may occur throughout the day.
2012
 • Oman

His Excellency: Yusaf Saloojee


Remarkably professional, amicable and hospitable, Nicole Smart is certainly a dynamic woman with an incredible way with people. She possesses a strong character, is adaptable, meticulous, reliable, good-humoured and intelligent. This educated woman comes with a host of personal qualities and professional experience and is an asset to any organisation. She is a social ambassador for her beloved country, South Africa, as she passionately shares her skill-set and expertise by up-skilling Omani nationals and expatriates alike, in The Sultanate of Oman.
2011
 • Oman
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